Eden Medical GroupPort RoadCarlisle, CA2 7AJTel: (01228) 524477
6:30pm (8:00 pm by appointment only)
Telephone Calls to CHoC
Most calls to CHoC now need to go through the 111 service. If 111 decide the call requires a clinician they will direct your call to CHoC.
However if you are a patient where your own GP has agreed a specific care plan or if you are a patient that requires the District Nursing Team then you can still contact CHoC directly on our new number:
The call handler will need to take all the necessary details in order to deal with the call appropriately. Please do not use this number unless the above applies as you will be requested to put the phone down and dial 111.
Outside of the above hours medical cover will be provided by NHS Direct on telephone number 111. This service is only for emergencies which cannot wait until the surgery re-opens. All telephone calls to 111 are voice recorded.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Please note the surgery closes from 1pm for Protected Learning time one half day each month. During this period please telephone our out of Hours service if your call cannot wait until the following day when the surgery re-opens.
Please note 'Out of Hours service' is strictly for illness that cannot wait until the surgery re-opens the following day.
See below for further details:
PROTECTED LEARNING TIME
FOR STAFF DEVELOPMENT 2017/18
WEDNESDAY 12th SEPTEMBER 2018
WEDNESDAY 10th OCTOBER 2018
WEDNESDAY 14th NOVEMBER 2018
THURSDAY 17th JANUARY 2019
WEDNESDAY 13th FEBRUARY 2019
THURSDAY 14th MARCH 2019
Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.
Accidents and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.
Please note if you need a doctor urgently and your symptoms cannot wait until the surgery re –opens, please contact NHS Direct on 111.
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