Eden Medical Group, Port Road, Carlisle, CA2 7AJTel: (01228) 524477
As part of NHS preparedness towards a no-deal EU exit we would like to make you aware that patients can access information via the following link nhs.uk around continuity of medicines supply if there is a no-deal EU exit has been updated. This update explains the government’s multi-layered approach to ensure that medicines continue to be available if there is a no-deal EU exit.
Eden Medical Group continually strives to enhance patient care to provide a high quality and responsive health care. We would like to know how we can improve NHS and Practice Policies and delivery of our services to you and foster improved communication between the practice and its patients.
To help us with this, we would like patients to join our virtual 'Patient Participation Group'; so that you can give your feedback on operational matters relating to Eden Medical Group. We will ask the group members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via post or email and keep our surveys succinct so it shouldn’t take too much of your time. We will strive to make continuous improvements of our services to give the best possible patient service and care.
We aim to gather around 50 patients from a broad spectrum of patients which represents our Practice population to obtain a true representative sample of feedback. We need people of all age groups, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below and read the enclosed advertisement and then click the link to complete the membership form and and return to the Practice via email or print the form and hand to the Reception.
Patient Participation Group Advertisment
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the membership form as a pdf document, print it out, complete it and return it to the practice.
Print Out and Complete the Patient Group Membership Form
Justyna Quin and Linda Clarke (Patient Group Co-ordinators) will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
The Patient Group Report published March 2014 demonstrates the Aims and Objectives of the virtual patient group and methodology in recruiting members which represents the practice population.
Patient Participation Group - Report March 2014
The Patient Participation Group Annual Report March 2015 and Group Action Plan is enclosed below.
Patient Participation Group Annual Report March 2015
The Patient Participation Group End Of Year Report 2018-2019
Patient Participation Group End Of Year Report - 2018/19
We look forward to welcoming new patients to our group and thank our existing group members for their continued feedback and support.
Michelle Palmer & Linda Clarke (PPG Co-ordinators)
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Patient Feedback Full Report: Eden Medical Group - Improving Practice Questionnaire
PPG March 2017 Newsletter & Key Actions
PPG March 2018 Newsletter & Key Actions
PPG August 2018 Newsletter & Key Actions
PPG December 2018 Newsletter & Key Actions
PPG March 2019 Newsletter & Key Actions
PPG July 2019 Newsletter & Key Actions
Care plans – a two way discussion with a health professional for those with long term conditions.
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